Prince Law Firm, LLC
PRIVACY POLICY
Prince Law Firm, LLC ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.princefirm.law and interact with us, including through our contact forms, messaging, and communications platforms.
1. Information We Collect
We may collect personal information that you voluntarily provide when you:
- Submit a contact form
- Email or call us
- Engage our legal services
This information may include:
- Name
- Email address
- Phone number
- Details about your legal matter
- Any other information you choose to share
We also collect limited technical data (IP address, browser type, etc.) to improve website functionality and analytics.
2. How We Use Your Information
We use your personal information to:
- Respond to inquiries and provide legal services
- Communicate with you by email, text, or phone
- Maintain client records and case information
- Comply with legal and ethical obligations
3. Communications & Consent to Messaging
By submitting your information via our website or contacting us directly, you consent to receive communications from Prince Law Firm, LLC, including:
- Emails
- Phone calls
- SMS/text messages
Opt-In Consent: You expressly consent to receiving messages from us, including automated or pre-recorded communications, even if your phone number is on a state or federal Do Not Call list.
Opt-Out: You may opt out at any time by:
- Replying “STOP” to any SMS message
- Clicking “Unsubscribe” in email communications
- Contacting us at admin@princefirm.law
4. Third-Party Tools & Data Processors
By contacting or communicating with Prince Law Firm, LLC, you acknowledge and agree that we may use third-party service providers to support our operations and communications, including:
- Clio – Practice management and CRM software used to manage client matters, documents, communications, and billing
- X-Bee – Business phone system used for call routing, voicemail, SMS, and texting with clients
- Plaud Note Platform – AI-assisted call recording and transcription tool used to take notes and summarize communications for internal use
You consent to the use of these platforms in connection with your communications with our firm, including the recording and transcription of calls. These tools are used solely for internal purposes to better serve clients and improve our efficiency and recordkeeping. We do not sell or share your data with unrelated third parties.
5. Data Security
We take reasonable administrative, technical, and physical measures to safeguard your information. While no system is completely secure, we use encryption, access controls, and secure platforms to protect your data.
6. External Links
Our website may link to third-party websites. We are not responsible for their content or privacy practices.
7. Changes to This Policy
We may update this Privacy Policy periodically. The most recent version will always be posted on our website with the effective date listed above.
8. Contact Us
If you have any questions or wish to exercise your privacy rights, contact us:
Prince Law Firm, LLC
admin@princefirm.law
(615) 653-5540